I AM A RETAILER HOW CAN I GET ACCESS TO PREFERENTIAL RATES?
Very easy! Simply send an email before, or after, you have created your account on our e-Commerce. As soon as one of our representative will have validated the existence of your business, you will receive an email to inform that you, when logged in, you can now view the retailer rates.
I'VE CREATED AN ACCOUNT... WHY ISN'T MY STORE SHOWING ON XOLK'S WEBSITE?
We normally wait until you have completed your first order before adding you to the list. This way the customer isn't mislead. This is to avoid the scenario where a customer would show-up asking for XOLK products and you had nothing in store.
If you have received you first order and you are still not showing up, don't hesitate to contact your representative.
WHAT KIND OF PAINT DO YOU USE ON YOUR PRODUCTS?
It depends on the project. In general, we work on our products the same way we do on figurines. Don't forget to apply some primer first. It's a great way to reduce the absorption and save on paint. We usually use Games-Workshop's products when there's a lot of details and Krylon when many colors are needed. Otherwise, acrylic paint will do the job.